Basker Docs

Collaborators

Give cross-organisation access to people who work with you on specific content

A collaborator is a user who works with your organisation but isn't part of your internal team — a partner venue, a guest editor, a freelance designer, an agency working on a campaign. Collaborators get limited access to your site, scoped to the content they need.

Collaborators are different from users in two ways:

  • A user is part of your team. They have a role on your site that decides what they can see and change.
  • A collaborator belongs to another organisation. They have permission for specific content rather than the site as a whole.

When to use a collaborator

Use the collaborator model when:

  • An external partner needs to manage records that relate to their organisation — a venue partner editing their venue record, a guest writer editing their author bio.
  • A freelancer or agency needs limited access to a specific campaign or section.
  • Another Basker tenant needs to edit content that's shared between your sites.

If the person is part of your team and works across your site, invite them as a regular user instead. See Inviting users.

How collaborator access works

Each collaborator is linked to:

  • A user account — the person signing in.
  • An organisation — who they work for.
  • A set of permissions — which content they can access, and what they can do with it.

Permissions are typically scoped to content owned by or shared with the collaborator's organisation. A collaborator from a partner venue, for example, can edit records linked to that venue but not records belonging to other partners.

Setting up a collaborator

Setting up collaborator access usually involves Basker support — collaborators span organisational boundaries, and the setup is verified on both sides. Contact sales to add a new collaborator relationship.

Once set up, the collaborator appears in your Users list with the Collaborator role and the scope of their access shown alongside.

Where to go next

On this page