Apps & integrations

An app in Basker connects your site to another service, such as a ticketing platform, digital asset manager, analytics service, or planning system. Depending on the app, it can:

• Add a configuration area where you connect Basker to the external system.
• Extend your content types with extra fields specific to that app. For example, a Tessitura ticketing app adds Tessitura-specific fields to events and performances.
• Add pickers, sync actions, or admin tools that pull data from the external system into your editor.
• Provide settings or data that your theme can use on the live site.

Each app supports a different workflow. The pages below explain the connection, sync, editor, and live-site features available for each integration.

Installing an app

Apps and integrations are currently in beta. Contact sales to discuss your requirements and arrange access and setup for your site. Once an app is available, a site administrator can open Settings → Apps, select it, and choose Enable App. Some apps also require a plan feature or setup with the external supplier.

Configuring an app

Each installed app has a configuration tab in the Apps area. Depending on the app, configuration can include:

• Connection details: the credentials, API keys, or domain that connect Basker to the external system.
• Sync settings: how often data is pulled in, which fields are synced, how mismatches are resolved.
• Default behaviour: what happens when new content is created, when records are updated, or when sync conflicts arise.
• App-specific options: depending on the app, this might include keyword filtering, custom domains, default modes of sale, or any other setting unique to the integration.

Apps with a connection test report whether Basker can reach the external system.

How apps appear inside content

When an app is installed, it can extend your content types with extra fields. A ticketing app adds ticketing fields to events and performances. A DAM app adds an "Import from external library" option to the media library. A CRM app might add audience fields to people records.

These app-added fields live alongside the built-in ones. Your theme can use the fields that the app makes available on the live site.

Where to find apps in Basker

Open Settings → Apps. The screen is subtitled Extend your site with apps and integrations and has two main areas:

• Installed: the apps currently active on your site, each with an Enabled badge.
• A Ticketing category (and other categories where applicable) listing the apps available for install.

Apps available in Basker

Built in

Ticketing

Other